Adobe doesn’t make it easy to find contact information. I looked for contact information for support. I searched on this error message at Adobe’s site, but found nothing helpful. Try To Find Adobe Contact Info For Support It wasn’t my account that Adobe rejected. When I checked my Adobe Creative Cloud site credentials, they worked fine. The Creative Cloud application wouldn’t even prompt me to log in or logout. You’re working under a time constraint and Photoshop decides to not authenticate your account to use the program. Fortunately, I kept Photoshop CS6 on my system and I continued my work using that version of the program.ĭays later over the weekend, I still received the same message. Adobe Creative Cloud was useless and I didn’t have time to mess with it. That was on Thursday night while I was working on a deadline to get my post online. I tried again later and received the same error message. All I had was a window with a simple Error and a useless message: Once this appeared, there was no way to quit the Adobe Application Manager. When I entered my email address and password, I received a rather plain message from the Adobe Application Manager, looking like this: That was different from my usual experience. While working on my post for last Friday, I tried to process some images in Photoshop. I was completely unable to use any application in my Creative Cloud account. When You Get Locked Out of Adobe Creative Cloud The Creative Cloud only needs to use the Internet about once a month to check your account, but it will continue to work because it’s downloaded on your system. What happens if you get locked out of your account? We had many assurances that it wouldn’t happen that way. This is one of those fears that many people had about using a software subscription. Don’t lose several days of access to your Creative Cloud account, as I did. I updated the post and decided to share it again. This is one of the most popular articles on my site. Installing a previous version of an Adobe Creative Cloud application.Knowing how to fix the Adobe Creative Cloud login error that plagues thousands of people can save you time and money. Any text edits for these projects will be unavailable after January 1st, 2023 unless using a previous supported version as noted above. NOTE - Encapsulated or Embedded Postscript Type 1 fonts in Portable Document Format (PDF) or Encapsulated Postscript (EPS) files will still display after support has ended. End of support for Adobe applications is one version behind the latest release version ( CC2023 - 1 = CC2022). Older versions of Abode Creative Cloud applications will continue to support Postscript Type 1 fonts until support for these applications end. This means you will not be able to activate and use Postscript Type 1 fonts in any project moving forward. Once these new versions are installed on your computer, they will display Postscript Type 1 fonts as a “missing font” in each of the Creative Cloud applications. Type 1 fonts will continue to be supported in previous software versions. With the release of Adobe Creative Cloud 2023, all versions of the Adobe Creative Cloud applications moving forward will no longer show, recognize or activate Postscript Type 1 fonts.Īdobe has stated: Type 1 fonts will not be supported in the following software versions and beyond:
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